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POPIA Notice

Last updated: 28 July 2026

1. About this notice

This notice explains how Live Axis Technologies processes personal information in line with the Protection of Personal Information Act, 4 of 2013 (POPIA). It applies alongside our general Privacy Policy.

2. Responsible party

Live Axis Technologies, based in Midrand, Gauteng, South Africa, is the responsible party for personal information collected through this website and our direct communication channels (WhatsApp, email, phone).

3. Lawful basis for processing

We process your personal information because it's necessary to respond to your enquiry, prepare a quote, and carry out work you've requested — or because you've given consent by submitting your details through our quote builder, contact form, or by messaging us directly.

4. Categories of information

  • Contact details: name, phone number, email address.
  • Job-related details: property type, service required, site address, and any notes you provide.

5. Your rights under POPIA

Under POPIA, you have the right to:

  • Be told what personal information we hold about you and why.
  • Request access to that information.
  • Request correction of inaccurate or outdated information.
  • Request deletion of your information, subject to any legal or contractual reason we may need to retain it (for example, active warranty or invoicing records).
  • Object to processing of your information in certain circumstances.
  • Lodge a complaint with the Information Regulator of South Africa if you believe your information has been mishandled.

6. How to exercise your rights

Send a request to info@LiveAxis.co.za with your name and the request. We'll respond within a reasonable time, and in any event within the timeframes required by POPIA.

7. Security measures

We take reasonable technical and organisational steps to protect the personal information we hold from loss, unauthorised access, or misuse.

8. Information Regulator

If you're unhappy with how we've handled your information, you can contact the Information Regulator of South Africa at inforegulator.org.za.

This page is a general template provided for Live Axis Technologies and has not been drafted or reviewed by a lawyer. It is intended as a reasonable starting point, not legal advice. We recommend having it reviewed by a South African attorney before relying on it as your final legal documentation.